Features / Trade messaging

Trade messaging

Trade messaging, built into your CRM

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A

Conversations

Search…

CM

Camille Martin

14:20

Note added to the heat pump thread

DS

Dubois site · air-to-water

09:44

Léa: scaffolding down on the street side

2

PI

Pessac insulation crew

Yesterday

Sheeting up, we start tomorrow

MD

Michel Dubois

Yesterday

I’ll stop by the depot before 8

1

SL

Sophie Lefebvre

Mon.

Thanks for this morning’s visit

CM

Camille Martin

You, Thomas Ferrand

Thomas Ferrand

Technical visit done. The plant room takes the Atlantic Alféa Excellia Duo 8 kW, we stay on the 8 kW.

14:02

Good, I’m sending the quote for signature tonight.

14:06

·

Read

Thomas Ferrand

14:12

Thomas Ferrand

0:34

14:13

I filed the photo and the voice note in the heat pump package thread.

3 replies

14:20

·

Sent

Write your message…

Messages, photos, voice notes and site notes attached to the right customer and the right file: no more information lost between texts, emails and WhatsApp groups. Your field and office teams finally talk in the same place.

01

One conversation per customer, inside Argile

the thread is attached to the file and lives next to the CRM, the quotes and the jobs: no extra app, and the whole history stays findable

Conversations

Search…

CM

Camille Martin

14:20

Note added to the heat pump thread

DS

Dubois site · air-to-water

09:44

Léa: scaffolding down on the street side

2

PI

Pessac insulation crew

Yesterday

Sheeting up, we start tomorrow

Attached to the customer file

CRM

Quotes

Jobs

Thomas Ferrand

0:34

02

Photos and voice notes from the field

the state of the job is documented in one gesture, without going back to the office

DS

Dubois site · air-to-water

Y

You

TF

Thomas Ferrand

LF

Léa Fontaine

Add members

03

Team groups

create a group per job or per crew, add or remove members in one click

Heat pump installation

3 notes

TF

Thomas Ferrand

2 days ago

12 m refrigerant line through the crawl space, hole to drill on the utility room side.

LF

Léa Fontaine

4 days ago

32 A breaker to add to the board, covered by the electrical package.

04

Notes filed by work package

technical notes live in dedicated threads, attached to the right package

The customer appointment moves to 10 am tomorrow.

14:06

·

Read

Remember to read the meter before commissioning.

14:20

·

Sent

05

Read receipts

you know who has seen what, so you chase no one for nothing

They already trust us

DorémiSaint-GobainIllico TravauxCarrierCrédit Mutuel ArkéaChadapauxLa Maison des TravauxEffyCrédit AgricoleGC GruppeHomeServeDualSunEnsol

+2000

installers

coordinate their sites with Argile

10,000

products

kept up to date in our manufacturer catalogues

The journey

A

Conversations

Search…

CM

Camille Martin

14:20

Note added to the heat pump thread

DS

Dubois site · air-to-water

09:44

Léa: scaffolding down on the street side

2

PI

Pessac insulation crew

Yesterday

Sheeting up, we start tomorrow

MD

Michel Dubois

Yesterday

I’ll stop by the depot before 8

1

SL

Sophie Lefebvre

Mon.

Thanks for this morning’s visit

Select a conversation

Pick a customer on the left to show their messages.

01

Inbox

Every conversation in one place: customers, team groups, unread messages up front.

A

Conversations

Search…

CM

Camille Martin

14:20

Note added to the heat pump thread

DS

Dubois site · air-to-water

09:44

Léa: scaffolding down on the street side

2

PI

Pessac insulation crew

Yesterday

Sheeting up, we start tomorrow

MD

Michel Dubois

Yesterday

I’ll stop by the depot before 8

1

SL

Sophie Lefebvre

Mon.

Thanks for this morning’s visit

CM

Camille Martin

You, Thomas Ferrand

Thomas Ferrand

Technical visit done. The plant room takes the Atlantic Alféa Excellia Duo 8 kW, we stay on the 8 kW.

14:02

Good, I’m sending the quote for signature tonight.

14:06

·

Read

Thomas Ferrand

14:12

Thomas Ferrand

0:34

14:13

I filed the photo and the voice note in the heat pump package thread.

3 replies

14:20

·

Sent

Write your message…

02

Customer conversation

The thread attached to the customer file: text, photos, voice notes, with the full history.

A

Conversations

Search…

CM

Camille Martin

14:20

Note added to the heat pump thread

DS

Dubois site · air-to-water

09:44

Léa: scaffolding down on the street side

2

PI

Pessac insulation crew

Yesterday

Sheeting up, we start tomorrow

MD

Michel Dubois

Yesterday

I’ll stop by the depot before 8

1

SL

Sophie Lefebvre

Mon.

Thanks for this morning’s visit

DS

Dubois site · air-to-water

You, Thomas Ferrand, Léa Fontaine

Léa Fontaine

Scaffolding down on the street side, the façade is clear.

09:12

Thomas Ferrand

09:31

Atlantic delivery confirmed Thursday 8 am, have the pallet truck ready.

09:44

·

Read

Write your message…

Group info

DS

Change photo

Group name

Dubois site · air-to-water

Members (3)

Y

You

Account manager

TF

Thomas Ferrand

Heat pump engineer

LF

Léa Fontaine

Insulation fitter

Add members

03

Team groups

One group per job or per crew, with its members and its avatar.

A

Jobs

Dubois_Chantier#1

Heat pump installation

Atlantic Alféa Excellia Duo 8 kW · Chauffage Pro

3 notes

External wall insulation

Graphite EPS board 140 mm · Isolation Pro

1 note

Sloping roof insulation

Wood fibre 200 mm · Isolation Pro

2 notes

Heat pump installation

Atlantic Alféa Excellia Duo 8 kW · Chauffage Pro

Tasks

Materials

Photos

Notes

3 notes

Newest first

TF

Thomas Ferrand

2 days ago

12 m refrigerant line through the crawl space, hole to drill on the utility room side.

LF

Léa Fontaine

4 days ago

32 A breaker to add to the board, covered by the electrical package.

Y

You

6 days ago

Alféa Excellia Duo 8 kW approved on the quote, 25 L buffer tank included.

Add a note

04

Site notes

Technical notes filed in threads by work package, readable by the whole team.

Cengiz Donmez, Whole-home renovation
Cengiz DonmezWhole-home renovationGroupe TILKEO50 employees

“When several teams are involved, everyone needs to work with the same information. Argile helps us standardize our visits and better manage our projects.”

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Every conversation is attached to the customer and the job inside Argile: the history, the photos and the notes stay in the file, available to the whole team, even when someone leaves the company.

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